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Recare is the lifeblood of your practice
If you are a general practice or pediatric dental practice, your recare system is the lifeblood of your practice. Your doctor’s schedule feeds off the hygiene patients so it is critical that you have a...
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Find patients with missing email addresses
In our age of technology, more and more people are tethered to their mobile phones, tablets and laptops 24/7. I am not only a practice management coach and trainer, but I am also a dental patient. Like...
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Hygienists . . . you are one of the primary educators in the practice
We all know that research shows the systemic links between oral health and the rest of the body, especially the relationship between periodontal disease, cardiovascular disease, diabetes and...
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Obtaining a patient signature on the Treatment Plan Estimate . . . helping...
I moderated my first online Dentrix user meeting last Friday and it was AWESOME! It’s called Freestyle Friday and it is open Q&A, which means YOU get to ask the questions during the live event and...
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Inactivating providers and team members . . . is it still on the back burner?
Does it drive you crazy scrolling through the list of providers every time you are trying to schedule an appointment when ¾ of them no longer work at your practice? How about when it is time to print...
View ArticleTransform the way you follow up with over due recare patients
I learned the coolest thing today! Actually, I am rethinking the way I run the Continuing Care report. I know, right? If you have been reading my blog over the years, I talk a lot about the four...
View ArticleYou are invited!
In 2003, the dental practice I was working in transitioned from an archaic DOS-based dental software to the amazing, feature-filled practice management software called Dentrix. I was so excited to...
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Health History Update . . . it's about being prepared for anything
If your patient had a medical emergency and your team had to call 911, how long would it take you to pull up his or her most current medical history? Is the list of current medications and allergies...
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Why don't my reports show the same numbers . . . grrrrrr!
“I have pulled up three different reports trying to find out what my accounts receivable number is and they all have different numbers,” says Nichole from a client office in New York. Renee from a...
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How to generate an Unscheduled Treatment Report for patients who have already...
Back in February, I wrote an article on using visual tools to help communicate the status of the treatment plan with your entire team. If you want to re-read it, CLICK HERE. If you have implemented...
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Checking insurance benefits will suck the life out of you unless you change...
Dental insurance benefits are the thorn in our side every day. Checking benefits, eligibility and maximums for our patients is a great benefit … and it also sucks the life out of us to the point where...
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Are you that doctor?
Are you the doctor who wants to give the patient a treatment plan estimate with a total case fee instead of a line item estimate? I have worked with many of you and I get it. You want to offer your...
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Must Reads for Doctor, Assistant, Hygienist and Admin team
I was at the Henry Schein Center in Seattle today working with the new DTS (Digital Technology Sales), Tyler Call. He wanted to learn more about Dentrix so he could present a more effective demo to...
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Everything Dental Blog - June 2016
The Secret Weapon of every dental office is their practice management software. The big secret is how it is used or underutilized. There are many good systems available to the dental community but most...
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The Thriving Dentist with Gary Takacs - podcast
Practice management software is a critical element in every thriving practice. Yet many Dentists and Team Members are only using a small fraction of the capabilities of their practice management...
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How can I see which doctor is scheduled to do the exam? Here are 3 ways . . .
One of the most frequently asked questions I receive from multi-doctor practices about the Dentrix appointment book is, “How can we see which doctor is assigned to the patient for the exam?” Since the...
View ArticleCreating rich, meaningful relationships to increase your patient retention
If you have been reading my blog for a while you probably have stumbled across an article or two about Patient Retention and if you have worked with me personally we definitely have discussed ways to...
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Protect yourself from an insurance audit with proper documentation
Have any of you been noticing your X-rays being denied more frequently than usual or have you been subject to an insurance audit on excessive X-rays? It is happening and if you have not seen it yet,...
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Give your scanner a break . . . two ways to eliminate scanning
Does your front office have a basket over flowing with papers with a sign on it that reads “TO BE SCANNED?” No one in the office wants to touch it because it is one of those tedious tasks that no one...
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It's the little things . . .
It’s the little things that matter. I hear that statement all the time being out in the dental industry working with dental practices from all over the country. I love it when I show clients something...
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