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Coding the top horror movies with the new ICD-10 codes . . . Happy Halloween!
It’s a dark and stormy night in the small town where your dental practice is located. It’s also one of the first late, late afternoons you’ve worked in the practice since it relocated from the center...
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Imagine if your patient could book a hygiene visit just like making dinner...
I was in an office this last week that is using a web-based software solution for their email, text messaging, appointment reminders, and appointment requests. It integrates well with Dentrix. However,...
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Top 10 features in Dentrix you are not using
In 2003, my dental practice converted from an archaic DOS-based dental software to the impressive and robust Dentrix practice management software. To say the least, I was completely overwhelmed. Two...
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Four ways you can import a patient picture into Dentrix
You step into your reception room to bring your patient, Carrie, into the treatment room and you realize there are two patients sitting there who are about the same age. Who is Carrie? You have never...
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Your Active Patient Base may not be accurate
We are coming to the close of 2015 and I would like you all to start thinking about planning for next year and what that might look like. However, before we can start looking at annual planning for...
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Be prepared for Year End
Welcome to December! I always loved December because I would get excited to see how the practice did for the year, how it compared to the previous year, and start setting goals for the next year. It is...
View ArticleAll I want for Christmas is a new iWatch
Is a new iWatch on your Christmas list for this year or are you already wearing your iWatch wondering what to do with it? I have a couple of suggestions for you . . . use it to help you manage your...
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2016 goal setting and planning . . . add this to your list
This week is filled with office holiday parties, baskets of holiday goodies being delivered from your specialists, and making sure you have your out-of-office emergency messages all set up just in case...
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Top 10 Blog Posts of the Year
Writing the Dentrix Office Manager Blog is one of the most enjoyable things I do in my career. Helping you all become Dentrix super-users is an honor I do not take lightly. I get so excited when I...
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Do your patients have new insurance benefits for 2016? Help them navigate it...
I don’t know about you, but my insurance benefits changed this year … and if I was a patient in your practice, I sure could use a little help figuring it all out. This time of year, many of your...
View ArticleNew Year . . . New Codes
Every year the ADA updates codes, removes old codes and adds new codes to the CDT code set. Watch this video put out by Henry Schein so you can successfully update your Dentrix software.
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Analyzing your new patient numbers
Numbers tell a story . . . they are black and white without emotion. However, the numbers we see are sometimes only as accurate as what we put into our practice management software. If you have been...
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Forecasting how a change in fees will affect your production
I am a numbers geek so when I am in an office working with the doctor or office manager who loves to look at reports and numbers, I just go crazy. That brings me to this week’s blog. Last week, I was...
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Printout for taxes . . . two options for you
Now that your patients have started receiving their W-2s from their employers and 1099s from their clients for tax purposes, you will start receiving phone calls from your patients asking you for a...
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Doctors . . . take the roller skates off
Doctors, do you feel like you have roller skates on all day? Does your team complain because they never get a lunch? I see this more and more in the practice mainly due to a lack of structure in the...
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Using visual tools to communicate the status of the treatment plan
How do you communicate the status of the treatment plan with your team? Does your team know if the patient has accepted treatment? Is the patient okay to do all the treatment this year or is he or she...
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If you could save a ton of money and hours of time, would you be interested?
If you could save hundreds of dollars and hours of time per month, would you be interested? When I looked at how much money our office was spending on paper and the amount of hours I spent on busy...
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What is the difference between the WebSync and the eSync?
Doctor asks his front desk manager, Tina, “What is that spinning globe thing that runs on my computer at 4 p.m. every day?” Tina replies, “I have no idea, I just abort it when it comes up. It’s so...
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Create an environment for efficiency and accuracy with customizing your toolbars
What do I love about Dentrix? I love the fact that you can customize almost anything. I realize that some people think that too many choices leads to confusion and lack of efficiency, but I think the...
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Accurate Family Balance or Accurate Patient Balance . . . you choose
In my last post, I talked about the fact that I love how many things in Dentrix can be customized to fit the needs of the practice, from the toolbars to colors on the patient chart. In addition to...
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