Expand your Medical Alert Notes with G6 and Questionnaries
When I first saw all the new and exciting features with Dentrix G6, I was eager to learn how to apply them into my everyday workflow. There is a new feature that enhances something I have been teaching...
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Medical Billing . . . the new shiny toy
Medical billing is definitely the new shiny toy that is getting lots of attention lately. Each week, I receive several e-mails from offices asking if they should or shouldn’t use medical billing in...
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Stop giving the insurance companies so much power
Will whoever gave the insurance companies the power to do whatever they want please stand? Oh yeah … we did. We have given and continue to give them power when we don’t have proper documentation to...
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With all the details to remember we sometimes forget things . . .
It’s the little things that make a huge difference in the daily lives of the dental team. There are so many details to remember in order to make sure your patients are well taken care of. One of those...
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Inactive, Archived, Non-Patient . . . . what do I choose?
I wrote an article titled “At some point we need to let thepatient go,” but does this mean the patient is inactive or should we archive him or her? What is the difference between a Non-Patient,...
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Business of Dentistry . . . why it's my favorite conference of the year
It’s that time of year. It’s time to get your doctor and your team registered for the Business of Dentistry Conference. As you have heard me talk about before, I have never missed a conference and I am...
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Why now is the perfect time to examine your fees
My good friend (and insurance editor for Dental Products Report) Teresa Duncan recently wrote an article about how now is the perfect time to reevaluate your office fees. Teresa says that many...
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Protect your livelihood and your computers from viruses
If you are like me and read up on the latest news in the dental industry and keep up on breaking stories then you know that many dental practices have been violated recently by the Crypticwall or the...
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Your hygiene department is the lifeblood of your practice
Do you sometimes feel a little out of touch with your recare patients? Do you think sometimes there are patients you haven’t seen for a while and you wonder where they are? Are you ready to take your...
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How can you prepare for the ICD-10 deadline?
The countdown to October 1, 2015 continues as we all wait to see if the implementation of ICD-10 really happens or not. Many of you have been using the ICD-9 code sets when billing medical insurance...
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Are you an organizational freak?
I am an organization freak. If you walk into my closet, you will find my clothes arranged not only by style but also by color. Everything has a place. The same thing applies for organizing your...
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It's time to replace your paper Rolodex
Do you remember when you had that big Rolodex sitting on your desk? With this vital office supply, you could easily find the number to the local Walgreens pharmacy to phone in a prescription for a...
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Two options to help you manage your accounts receivable
I recently created an online course called “Show me the Money,” which ties in perfectly to today’s article. As you may have figured out, my online course is all about accounts receivable. Managing your...
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Unused insurance benefits . . . it's now more than a once a year project
Since I have been writing the Dentrix Office Manager blog, I have posted up an article about this time of year reminding you to reach out to patients who have unscheduled treatment withremaining...
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Top 5 things to bring the miracle of technology to life
During my 22 years in dentistry, I have been both the trainer and the trainee when it comes to implementing new technology in the dental practice. People who know me see me as kind of a computer...
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Why do I need encrypted email?
Let’s picture a postcard. This mode of communication is perfect for documenting your latest trip laden with landmark pictures on the front and a simple “Wish you were here” written on the back. Anyone...
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Thank you for scheduling with our office
One thing I would be asked after scheduling a patient for an appointment on a daily basis was, “Can you email that to me?” My answer always was, “Sure, I will do it right now.” Then I would open up my...
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Join Dayna's Wall of Fame
Three months left in 2015, this is your year to become the best you can be in your career. Show off your skills and brag about your accomplishments. Challenge yourself to become a Dentrix master....
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Remind and Confirm the entire family with one message
Do you have a practice where you have several patients from the same family come in together on the same day for their dental visits? If so, this blog post is for you. I am a huge fan of automation in...
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What if your lab cases were linked to the patient chart . . . would you be...
There is so much more that goes into going paperless than eliminating your paper chart. Since launching my Path to Paperless coaching and presentation, I have watched the digital landscape evolve...
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