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It's official . . . Care Credit and Dentrix tie the knot
One of the most amazing things happened last week and I have been trying to control my excitement for a while. The number one option in patient financing and the number one option for dental practice...
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Referral coordinators at specialty practices - this one is for you
I was recently working with an oral surgery practice and a periodontal office and learned something that the general dental practice usually does not have to manage . . . patients being referred into...
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Referral Coordinators . . . tracking your gift baskets is super easy
Last week, I was talking directly to the referring doctor coordinators who work in specialty practices. I detailed an idea of how to keep track of your referral slips that come in and the patient does...
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Time is one of our most precious assets
The dental office is busy, patients are running late and you frequently get sidetracked by the phones and tasks. In the midst of the chaos, the hygienist walks up front and asks where her next patient...
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Easy instructions for tax time printouts
Don’t you just love this time of year . . . tax season! Patients are calling in asking for a printout of their account to send along with their taxes and receipts to prove they spent money using their...
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3 Ways for Effective Intra-Office Communications
Every office is unique. You might be a specialty practice, a group practice or a solo practitioner. You may have a team of 5 or a team or 25, but you all have one thing in common … Post-it notes and...
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No need to purchase a new scanner, your current one should work just fine
Are you interested in starting the process of going paperless but you have an older scanner that might not work with Dentrix? Or maybe you have a scanner that used to work with Dentrix but, since you...
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Five tips for improving your cash flow
How’s the cash flow in your practice? It could be better? Collections and cash flow is a multi-facetedsystem and it requires the involvement of the entire team. Here are my top five tips to help you...
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Take the anxiety and frustration out of scheduling
In a busy office, finding appointment time can be time-consuming and frustrating. Most scheduling coordinators I work with have created a system of using the day or week view, looking for open time. As...
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Three options for treatment consents . . . PROS and CONS for each method
Any time you are trying to choose between option 1, option 2 and option 3, there are always pros and cons to think about. Your patients rely on you to provide the details between a bridge, implant and...
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Appointment Book Shortcuts you will love
Everybody loves a shortcut. That sounds familiar, right? I wrote a blog about the keyboard shortcuts a while back that you may want to check out. CLICK HERE to open it. Today, I want to talk about some...
View ArticleDon't get caught with FOMO
I remember when I attended my very first Business of Dentistry conference in 2006. It was the first year I was a certified Dentrix trainer and I was super excited because my doctor agreed to tag along...
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Progress Notes vs. Clinical Notes
As you start to use the patient chart more and more, it is important to understand the difference between the Progress Notes tab and the Clinical Notes tab at the bottom of the patient chart module....
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Help your hygienists monitor their own goals
If you listen to a hygiene coach or consultant speak about numbers during a conference presentation, you may hear some industry standards like hygiene production needs to be 30% of practice production...
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Avoid the awkward moment of not having the lab case
Joe walks in for his scheduled appointment to deliver his nightguard and your dental assistant escorts Joe to the treatment room, puts his bib on and lets him know she would be right back to deliver...
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Every patient has unique situations so let's chart them correctly
Every patient is unique and making sure his or her tooth chart accurately represents his or her uniqueness is important when you are transitioning from that paper document to the digital document....
View ArticleCredit Card option for Insurance payments just added in Dentrix G6.4 release
If you haven’t heard already, Dentrix G6.4 was recently released and there are few new features that are worth bragging about. I upgraded my system a couple of weeks ago and checked out the new...
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Don't get caught with outdated treatment plan fees
With today’s ever-changing dental insurance industry, employers are moving benefits from one company to another all the time. As you may know from my previous blog posts, I am a huge fan of using fee...
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How wide open is the back door of your practice?
How wide open is the back door to your practice? I asked this question to a doctor during one of our training sessions because he was so convinced that his patients did not leave his practice. He knew...
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Give your patients freedom to fill out forms from anywhere
Last week’s blog titled “How wide open is the back door ofyour practice?” talked about patient retention and how to track it using the Practice Advisor report. I think it is important to track and...
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