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Updating Office Fees for the New Year
Do you have a protocol in your practice for how and when you increase your office fees? The insurance companies your office is contracted with will increase their fees periodically. You also need to...
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Top 10 Posts of 2019
As the end of the year is fast approaching, I thought we could take the time in this week's post to reflect on some of the topics that have been popular with readers throughout 2019.Some you may have...
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Planning for the New Year
Happy New Year! As you are preparing your practice for the upcoming year, I suggest you reflect on the previous year. What worked for your office and what didn’t, and what does your practice hope to...
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Using Electronic Prescriptions
I live in Florida, and as of January 1, 2020, a new law became effective that requires prescribing doctors to send all prescriptions electronically. Arizona, Iowa, Massachusetts, North Carolina,...
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Setting up and Using Adjustment Types in Dentrix
It is so important to properly document and track any adjustments made to patient accounts. Arguably, the most important information for office managers is to know why money is being adjusted off of...
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New Dentrix G7.3 Feature: Add Required Attachments to Claims Automatically
One of the things that can be difficult for administrative team members to remember is which procedures require attachments in order for insurance companies to process your claims.If a claim gets sent...
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Missed Appointments - What's Your Approach?
A common concern among dental office managers is how to handle appointment cancellations and no-shows in the office. This is a challenge that is important to address because missed appointments can...
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Understanding the Reasons Behind Missed Appointments
Last week I wrote about a couple of different ways to handle missed appointments in your office. This week, let’s talk about some of the reasons why patients may miss appointments. Missed appointments...
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3 Dentrix Tools To Help You Accurately Collect Payment At Time of Service
I always recommend collecting from patients at the time of service. If you don’t collect from patients when they are seen for treatment, it ends up costing your practice more money. It costs you money...
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Handling Staff Changes
Staff changes in your dental practice are inevitable. People move, have life changes, and sometimes, just aren’t a good fit for your practice.Make a habit of keeping records of your interactions with...
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Customizing the Patient Chart to Work For Your Team
When your clinical team is treatment planning in the operatories, it’s best to give them tools to help them do so quickly and accurately. Hygienists and assistants have limited time during patient...
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4 Dentrix Features for Saving Time in Your Office
Sometimes there just aren’t enough hours in the day! That’s something I find myself saying frequently and as a dental office manager. I’m sure you can relate.There are so many things that need to be...
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Coronavirus Protection for Your Team and Patients
With the current Coronavirus pandemic, it’s important to protect yourself, your team, and your patients. This is also an important time to communicate to your patients the plan for your office. Are you...
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Things To Do When You Can't See Patients
The global pandemic, COVID-19, is affecting businesses dramatically. Dental offices have been ordered by state governors to postpone elective dental procedures. In my home state of Florida, elective...
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Two Reports to Focus on During Down Time
The world is experiencing challenging times. It can be especially difficult for dentists and dental office managers because dental offices have been ordered to close (other than for patient...
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Rescheduling Appointments Due to Office Closures
Due the pandemic crisis, dental practices around the country have been closed for non-emergency procedures since last month. Most will have to remain closed until the end of April, and some until...
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Communicating With Patients During This Time
Dental practices have strong relationships with their patients. You get the opportunity to see patients frequently over the course of recall and restorative appointments.Over my last twenty years...
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Take Time Now to Update Fee Schedules
If you haven’t negotiated increased fee schedules with your contracted insurance companies recently, now would be a good time to do so. Requesting updates and entering the new fees into Dentrix can be...
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Spend Time on Updating Outstanding Treatment Plans
As we look forward to re-opening our dental practices, it's a good time to concentrate on updating outstanding treatment plans. Use this time to clean up old treatment plans which tend to clutter your...
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Returning to Work - 4 Recommendations and How to Implement Them Using Dentrix
As many states are preparing to re-open dental practices for non-emergency procedures, the American Dental Association has released a Return to Work Interim Guidance Toolkit. Here are some of their...
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